Tuesday, August 25, 2009

Proton's way of selling

I was back home in KL and decided to drop in to a Proton showroom at Mutiara Damansara on Sunday. Had a look around and checking out some of the models on display. A sales attendant came up to me to see if she could offer any assistance to me. So I told her that I would like to test drive the Proton Gen2 CPS. She then told me that it's Sunday, so the keys are being locked away and she can't arrange for a test drive there and then. I was thinking, "great, you guys open for business on Sunday but don't offer customer to test drive the car. Good luck for making sales on Sunday!"

Then, I went on to have a view on Persona, and thought maybe I can arrange for a test drive for that model the next day. Told the sales attendant about it. This time, she told me that since Persona has been out for almost 2 years, the test drive unit has been pulled back by Proton head office. She explained that sales for Persona has been good and Proton thinks that the public no longer need to test drive the car in order to make decision to purchase. Wow, how smart! They actually "understand" the consumers so well! And there I was thinking about buying between a persona or waja, or even a second hand Toyota which cost about the same as a new Proton, but with better quality.

I was so dissapointed with Proton! They seems to be already satisfied with their sales and not putting any more afford to sell their car. They still think that people will come to buy simply because their cars are more affordable compared to other foreign made cars. While on the other hand, we're still being ripped-off by the car market in Malaysia because government still need to "protect" this "national baby". If only they put in more efford in their sales, they could've amerge well in the free auto industry out there. How long more do we have to pay such high price for Proton!??! One of the sad cases in Malaysia.

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